DESIGN AND IMPLEMENTATION OF AN INFORMATION SYSTEM FOR HOSPITAL MANAGEMENT (A CASE STUDY OF HIS GLORY HOSPITALS)

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Abstract

This research work deals with an information system for hospital management, his glory hospitals, Lagos as the case study. Chapter one is an introduction to the project to describe what the project entails. It discusses the problems in the existing system. Also described in chapter one are the aim, the objectives, the significance and the limitation of the study. Chapter two is the literature review of the project which contain diverse research and scholarly articles written of this project while chapter three describes the method of data collection, system analysis and design and improvement on the proposed system. Chapter four describes the implementation and result of the project and lastly, chapter five gives the summary, conclusion and recommendation.

1.1    BACKGROUND TO THE STUDY

The hospital provide qualitative Health care services but maintains that they do not just heal mere physical illness which attacks the human body, but a much deeper and holistic healing of the entire human person.

These service areas include all the wards (medical and surgical for male and female, pediatrics, chest unit and the maternity section as a whole.  Other departments are out patient department (OPD), laboratory department, pharmacy department, central sterling and supply department (C.S.S.D), XRAY department community medicine and the mobile clinic, and theatre department.  The roles of these departments are complementary and depict what they call team-work in patient management, the patient always beings at the center.

The Hospital since its establishment has demonstrated a very keen interest in the staff recruitment and development of highly skilled and very dependable medical and paramedical personnel.

1.2       STATEMENT OF THE PROBLEMS

Many problems are encountered with the manual method of handling files.  It is quite unfortunate that His Glory Hospital, in spite of her large medical service still keep her records manually.

The problems associated with this manual system include time wastage, ineffective use of statistical data, and duplication of efforts in records keeping.  Delay in decision making, it requires a lot of clerical efforts inability to cope up with daily workload.  Slow in responding the queries / enquires, Rodents records, lot of human mistakes, lack of confidentiality of files and high cost of stationary.

This computerization process is believed to be capable of not only solving these problems but many more to be encountered.

1.3       AIM AND OBJECTIVES OF THE PROJECT

The aim of this project is to design an information system for a hospital, using His Glory Hospital as a case study.

The objectives of this project include-

1. To provide total asset visibility.
2. To allow high levels in giving full patient history.

• To reduce lead-time and errors due to damage, fatigue of staff.

1. To provide full process control for the patient.
2. To provide higher-level security as the system would require passwordsto prevent unauthorized access.
3. To help the management plan, monitor, optimize resources and ascertain their financial position at any time.

1.4       METHODOLOGY

The methodology that will be adopted in this research work is based on Microsoft Visual C# as the design tool and MSSQL as the database.

1.5      SIGNIFICANCE OF STUDY

The researcher during the course of this investigation found out that all the medical keeping record are done manually and having seen the problem associated with the manual system, the researcher calls for a new system in patient related services.

The design of the new system will eliminate the problems of the system mentioned earlier by providing quick file retrieval and searches.  By providing accurate up to date information on demand.

It will minimize redundantly, loss of information will be prevented, the need for volume paper files and unnecessary spending of paper folders, file cabinet will be removed and adequate security will be provided to ensure database system.

1.6      SCOPE AND LIMITATION OF THE STUDY

The proposed system is intended to manage specific information of hospital and to be handled by specific personnel in the hospital such as cashier, doctor, administrator, nurse and pharmacist. It is not an Information System, which has a broader application. It is only a part of a Hospital Information System.

The scope of the project covers the computer based information system for a hospital for use by these sections (Doctor, Administrator and Pharmacy) at the hospital to replace their old paper notebook recording system.

Each of the users are limited to their functions; i.e. a cashier will not be able to perform the work of an administrator. The pharmacy will be able to manage drugs and equipment and their suppliers, while the Nurse will also be restricted to performing the duties of registering and updating patients records and so on.

1.7       DEFINITION OF TERMS

MEDICAL RECORDS: It is the records that spell out the patient’s illness and treatment during a particular period of time.

NURSE:A person (usually a woman), trained to provide care for the sick

DOCTOR: A medical professional who is trained and licensed to heal the sick.

PATIENTS: Someone receiving treatment in the hospital.